Meet Our Staff
At Carroll Plumbing and Heating we employ some of the best plumbers and heating/cooling/ventilation experts in the industry.
Courtney Gregory | President
Courtney majored in Business Management concentrating in Finance from Longwood University where she met her husband, David. After 6 years working in the financial securities business, she made the leap over to the family Plumbing & Heating business. Initially, she was managing the company’s finances and bookkeeping. It wasn’t until her father decided to retire that she seized the opportunity of truly running Carroll Plumbing & Heating, Inc. When not working, she is a mom to two small children, advocating for mental health.
John Cole | Chairman of the Board
John went into business with Doug Carroll back in the 1980s. He is responsible for Carroll’s growth and started the HVAC department back in 1988. Before coming to Carroll, he worked at Noland for over 26 years. He is semi-retired but is still the company’s trusted advisor and Chairman of the Board. He enjoys spending time in Kitty Hawk, North Carolina or St. Petersburg, Florida with his wife of over 40 years and his Jack Russel Terrier.
Bruce Oglesby | Assistant Vice President | Hydronic & HVAC
Bruce has been with Carroll since 2007. He is an integral part of our Senior Management Team and oversees the HVAC and Hydronic departments. Prior to working at Carroll, he spent many years as a Project Manager. Bruce holds his Master Mechanical License. In his spare time, he is quite the wine connoisseur, golf player, and enjoys spending time with his wife and two daughters.
David Gregory | Plumbing Project Manager
Dave literally has worked his way up the ladder. He started back in 2005 as a Plumber’s Helper. He fell in love with trade. He worked his way up to Dispatcher where he excelled with Customer Service and scheduling. He truly has a knack for finding old parts and remembering the smallest detail. He is now a Project Manager. When not helping others renovate kitchens and bathrooms, he enjoys tinkering in his shed and playing with two kids and wife, Courtney.
Jim Koon | Plumbing Service Manager | Sewer & Water Main Lines
Jim has been through many transitions with Carroll and has worn many hats including Dispatcher, Project Manager, and Service Manager since starting in 2000. He specializes in sewer & water main line repair and replacement and loves getting new toys to rod out sewers and drain lines. He holds his journeyman in Plumbing and Gas Fitter. Along with being a Backflow Preventer, he is a proud father to two sons and has been married for over 34 years. When not working he loves hunting, fishing, and spending time outdoors.
Jeff Waran | HVAC Manager
Jeff started his career out in the field as an HVAC Service Mechanic and moved into the Branch Manager up in Northern Virginia. After relocating to Richmond, he worked at another Heating and Air Conditioning company focusing on Sales and Marketing. He specializes in residential system repair and replacements.
Charles Ward | Plumbing Project Manager
Charles has been in the plumbing industry for over 32 years. He holds his Master Plumber and Master Gas Fitter. He enjoys more of the construction side of the business. In his free time, he enjoys restoring old cars, spending time with his family, fishing, and boating.
Kim Wells | Controller and Service Coordinator
She has a background in customer service and accounting and always has a smile on her face. She is our Lead Dispatcher and Service Coordinator handling all the scheduling and customer requests.
Interested in Joining the Carroll Plumbing Team?
We’re always on the lookout for qualified individuals to join the team. Fill out our employment application and we’ll reach out if we have an open position.