HVAC Preventative Maintenance




Preventative maintenance is critical to the performance and longevity of every HVAC system. Just like cars require oil changes to run properly, HVAC systems need tuning up to operate efficiently and add quality cooling/heating value to your home.

Regular service is important for a number of reasons. Perhaps the most significant is that routine maintenance will detect a problem before it becomes an expensive repair. The long and the short of it is that putting a little bit of money into HVAC preventative maintenance will likely generate long-term savings.  

HVAC equipment and system types vary from home to home. Many newer homes are heated and cooled via a heat pump. Older homes may feature original baseboards or boiler systems. Homes built mid-century are oftentimes equipped with separate heating and cooling elements, like a furnace and air handler.

While every system is unique, one factor remains the same—all HVAC systems require maintenance.  

Contact us to learn about affordable HVAC maintenance programs.


Why perform HVAC preventative maintenance?

There are many benefits, both related to comfort and cost, that come with performing regular HVAC maintenance tasks. From extending equipment life to reducing expensive repair costs, HVAC service is critical to the reliability and longevity of your system.

Reliable Performance: Service is recommended twice a year, once before the heating season and again before the cooling season. This ensures your system is in optimal condition before peak usage months.

Energy Savings: HVAC is one of the top energy expenses in homes. When the system is clean and properly maintained, energy bills go down while indoor comfort goes up.

Indoor Comfort: HVAC systems also impact the air we breathe. Regular maintenance flushes out accumulated allergens like dust, dirt, and pollen so that indoor air is cleaner and higher quality.  

Cost-Effective: The investment in HVAC preventative maintenance is minimal compared to expensive repairs and equipment replacements on systems that are not well maintained. In the bigger picture, the cost of a maintenance program will likely pay for itself.

Preventative Maintenance For Different Types Of HVAC Systems

All heating and cooling units require HVAC preventative maintenance, but it varies based on the types of equipment running the system.

Heating & Cooling Split Systems

Split HVAC systems are great for regulating different temperatures in different parts of your home, making it a conveniently comfortable environment for all. Not only is this particular type of system more affordable than most other types of HVAC systems, but it’s also a great option for keeping everyone happy.

It’s important to conduct regular HVAC preventative maintenance checks in order for your split system to run efficiently, avoiding downtime and saving money in the long run. The best time to schedule a maintenance check is during a season change to transition smoothly between the different types of temperatures.

  • Regularly check the exterior of your home to ensure that the system isn’t being blocked by leaves etc.
  • Clean air filters every month
  • Pay close attention to any possible leaks, strange noises, or odd smells coming from your split HVAC system.

Duct-Free Systems

Depending on your specific needs, you may want to consider a ductless air conditioning system to keep your home cool and comfortable during the summer months. A preventative maintenance checklist applies to this type of system.

Keep it clean

Dust and debris can easily accumulate on the outside of your HVAC system. If they happen to make it into the operating pieces, it could cause major damage down the road. By using a damp cloth to wipe down the exterior of your HVAC system, you could be saving plenty of money by adding years to your duct-free system.

Remember to also allow enough space around your cooling/heating system to avoid surrounding dust to end up in the operating system.

Replace filters

The filters will accumulate plenty of dust that could decrease your HVAC’s performance. Use a clean, dry cloth to wipe down the filters every four to six months and replace the filters if you see any hints of damage.

Always clean the pipes

The pipes are an essential part of any duct-free HVAC system and can cause your cooling/heating system to run efficiently or not at all. When conducting HVAC preventative maintenance checks, always keep an eye on any leaks and dust that can block air from entering your home.

Remove ice/snow

During the winter months, you may find snow accumulating on your duct-free HVAC system if left uncovered. Always remove this and keep your system covered as it could lead to expensive issues.

Hybrid Systems

Similar to the traditional split system, the hybrid system allows for the heat pump to be electrically fueled instead of only gas. This particular heating system contains a furnace, evaporator coil, air ducts, thermostat, and a heat pump to conveniently cool the refrigerant when needed.

It’s always a good idea to have professional HVAC preventative maintenance checks on a complex system to avoid unnecessary damage.

Package Heating & Air Systems

When working with a tight space, choosing a packaged heating & air system is the best choice. Containing an evaporator, air conditioner/heat pump combination, fan coil, and a thermostat in one system, you’re able to enjoy the benefits of a heating/cooling system in a smaller package.

Clear debris

Remove any leaves/debris that may have fallen on top of the system outside. This could hinder your HVAC system’s performance, causing troubles down the line.

Replace the air filter

By adding new filters throughout the year, you’re able to ensure system efficiency and clean air entering your home.

For professional HVAC preventative maintenance programs, contact us

Reliable, Experienced HVAC Service

Carroll Plumbing & Heating Inc. understands that the comfort of your home and family relies on efficient, reliable heating and cooling equipment. Our technicians will make sure you understand every aspect of heating and cooling maintenance, as well as answer questions regarding performance, efficiency, comfort, and any other concerns.   

Let us show you how a simple preventative maintenance plan could be a good investment for you and your HVAC equipment.  

Contact Carroll Plumbing & Heating Inc.

We have used Carroll for over 10 years on our home and on a rental house. They have consistently been the best. Good response, professional technicians, fair prices. I called them over the holiday freeze because a rental house furnace broke. They got a guy out that day & got the furnace going. This has happened for us every time.
Carrol heating and plumbing responded very rapidly and Amani was wonderful thank you!
I called in urgent repair of my water heater at my dog grooming business. They had a technician at my shop in a hour. He had me up and running and when the water heater quit working later in the day they came back that afternoon. As the heater was under warranty they were able to to install anew one the next morning. I was amazed at the prompt and friendly service.
I reached out to Carroll Plumbing & Heating to see what was going on with the A/C unit at my rental property. David returned my call promptly and we scheduled an appointment to investigate the issue. He was very professional, knowledgeable, and able to answer all my questions. The pricing was very fair and reasonable. The install crew was very friendly, both introducing themselves upon entering the home. The system was swapped out quickly and they made sure I understood the new system prior to leaving. I was very happy with the service provided by Carroll Plumbing & Heating. They are easy to work and I highly recommend.
Carroll Plumbing and Heating installed my new gas hot water heater. Their technicians did an exceptional job. They were professional, polite, knowledgeable, and respectful of me and my home. Dave and Zach installed the gas hot water heater. Dave made sure that he answered all of my questions and that I knew how the new hot water heater worked with my Aqua Therm furnace. It was a pleasure working with multiple technicians from Carroll Plumbing and Heating.
Super quick to come tell me that my problem wasn’t a problem. Crew was honest & chill.
Our hot water heater died and we were able to get a estimator out in the morning and the heater replaced in the afternoon. They were professional, friendly and easy to do business with. Highly recommmend!
I’ve had several occasions to use Carroll Plumbing and they have always been great. Today was no exception. I had an emergency and they were able to stay on top of their schedules to work us in. Problem quickly solved. Thanks for the fast and efficient service!
We have used Carroll’s plumbing after seeing multiple positive reviews on the NextDoor app. Truly a great group of staff. From management who helped to troubleshoot an item, to Albert who specializes in sewer-related items, to Dustin, Phillip and Jamaine. We had the whole crew it seems at one point of another to our 1940’s bungalow to assist with old house issues. Schedulers are also always pleasant and responsive. Knowledgeable employees who consistently deliver great service!
I have used Carroll for everything from installation of a ducted minisplit a/c system to repair work on an aged water boiler heating system and have found them to be excellent on every job. They are 100% transparent on billing, if a job takes less time than what was budgeted the final bill reflects time spent on the job rather than the estimate. Just wonderful folks.
Great job replacing sink faucet.
Best in Richmond by far. I am a Landlord and every single time I have had a problem they have responded immediately, this has been going on for over 10 years, I am absolutely delighted that we have such a fine provider of important community service. Keep it up! Thank you Carroll.
Carroll Plumbing & Heating came through for me in an emergency. I called for help when my home warranty company couldn't send out a plumber right away. I had a busted hot water tank in my attic and was leaking water through my ceiling. I had a real emergency and they came within 30 mins. The Techs got in my attic cut off the gas to the tank and water. Then they drained the water. It was a hard job due to the tight area in my attic. The were very professional and knowledgeable. The also wore their masks. I would recommend them to anyone. I give them an "A" plus. Thanks to them guys at Carroll.
Called over holiday weekend w leaking sewage pipe. They advised cost would be high and suggested temporary water collection. Saved us money and earned our respect for their integrity. Made repair quickly after. Get service and workmanship.
Robert and Mike are great. Arrived on time and went right to work. I had another issue and they took the time to explain what I needed. I have more work to be done and plan to ask for them specifically.
I have been a customer of Carroll Plumbing and Heating for over 30 years and would not go anywhere else.
I will never call anyone else again! They were so nice, super fast, and very efficient!!! Everyone from the receptionist to the dispatcher and the technicians. The manager even checked in on us!! Cannot say enough great things about this company!! Thank you so much!!
The guys from Carroll were prompt, professional, patient & reasonable. They diagnosed my problem, replaced the parts and were in & out within an hour. This was the first time I've use Carroll and I can guarantee there will be a second when the need arises.
Excellent Customer Service
Best plumbing, heating and cooling contractor in the metro area!
Excellent job and workmanship. We had an emergency issue that required a gas line replacement. They were on the spot, courteous, and professional. We never had to go a night without heat or hot water. I'll go back to this place for all of my heating and plumbing needs. Dustin is a great plumber and Bruce runs a tight shop -- personally making sure customers are happy.
Great service! I called them late Monday and they were at my house Tuesday morning the next day. Always have had a great experience with Carroll. Highly recommend them!
Had an extremely poor experience with another plumbing company in Richmond and was sick of dealing with trying to get in contact with their "managers." My roommate found Carroll online and I called for an appointment. The receptionist that answered was very nice and seemed to know exactly who to send me to for immediate assistance, rather than have me play phone tag with multiple departments.A kind man named Bruce was over to diagnose the issue, walk me through the repair and how our aged heating system worked, and think of a creative solution that saved me over $500 off the total bill with a fair invoice that detailed the work demands and parts used--all in the same day. They may be a little pricey, but I was incredibly impressed with their speed, customer service, and attentiveness to the intricacies of aged baseboard radiators. I've never worked with any other home service companies who were willing to quote a new and innovative solution for a typically expensive repair. Keep up the great work!
Best plumbing company around :)
I called this company due to an emergency that I had. My pipes burst and I had no heat or hot water and it was 14 degrees outside. Bruce was extremely helpful, kind and quick to solve the problem. They came out quickly, gave a reasonable estimate and stayed until they were assured the problem was fixed. Dave was a great help, along with the other gentleman who helped him. I will definitely use this company in the future and will recommend them to anyone with heating and plumbing needs! They are knowledgeable, have excellent customer service, and helped me out tremendously when I needed them. A+ job!
Carroll is the best HVAC & Plumbing company in town! Two years ago, I had 5 different plumbers take a look at a new water heater where the pilot was not remaining lit. All 5 incompetent plumbers (several whom has fancy commercials that air today) could not figure out the problem. The last plumber actually referred me to Carroll and I so glad he didn't allow pride to keep him from sending me to someone who knew what they were doing. A week before X-mas, Carroll came out, figured out the entire WH needed to be replaced (through warranty), and though they didn't install the old WH they handled the entire warranty process that included removing the old WH and installing the new one. The entire process was completed in 2 days. About 3 days after they installed it, there was slight condensation buildup on one of the pipes that concerned me and after calling, Carroll immediately came out and stopped it. Today, after turning the heat on for the 1st time since last winter, I noticed cooler air blowing. I called Carroll this morning and within a few hours the dispatcher had Jacob come by. Within a few minutes Jacob quickly diagnosed the problem (which was a closed valve that was mistakenly left off when they came out last time). Jacob was a peach and the dispatcher was very kind.
Carroll Plumbing was fantastic! They were able to get me an appointment the very next day after I first called and the technician (Kenny) that they sent out was efficient, friendly and explained everything thoroughly. We will definitely use Carroll for any future plumbing needs! I HIGHLY recommend them!
Carroll Plumbing came to our house within 24 hours of our initial call. Our technician, Dustin, was incredible. He was on time, polite, courteous and friendly. He fixed our shower, installed a new sink in our basement and replaced the main shutoff valve for our water. He was fantastic and we will ask for Dustin by name in the future. We have used Carroll Plumbing for over 15 years and were saddened when our former plumber retired. Fortunately, Dustin is absolutely top notch.
Carroll is always on pointe. They came today to fix a leaky and sticking shower. They had to take off 3 valve controllers to get to the problem and were very careful to keep all the trim and insides in great condition. I was worried about working on our expensive shower fixtures, but perfect job. They have done several fixes for me over the years - all great quality - so I figured it was time to give them the review they deserve.
I manage a business located down the street from Carroll Plumbing. We were having our internet upgraded and the contractor doing the work hit our water line. We were without water to our building at 3PM in the afternoon and were facing the possibility of having to close our business. I called Carroll Plumbing and they were over assessing the issue within 10-15 minutes. By 4:30PM our line was fixed and we were back up and running. I cannot thank Carroll Plumbing enough for turning what could have been a disaster into a tiny bump in our day.
Very thorough and personable, I've used their service for years on my HVAC units and recently had them replace my system, install new thermostats, and expand the ductwork. They are timely, clean up after themselves, always answer all of my questions and are never in a hurry. I will continue to use their services in the future.
Had a problem with a dripping faucet. Aragon from Carroll came out on a Sunday, quickly diagnosed the problem, fixed it, tested it and explained to me clearly what had happened. He was very friendly, on time, worked quickly, and used his boot covers while in the house. It was a great experience.
Great company to deal with if you need plumbing work. This most recent need for Carroll was to replace my 16 year old hot water heater. They called me to let me know they were running behind and then called me to tell me the plumber was on his way. After the hot water heater was installed, the plumber reviewed it operation with me. I will use Carroll again.
We came home from work in early spring to find our furnace not working. Carroll came out the next day to look it over. They performed a quick fix until the part that was needed came in. They were back the very next day (on a weekend), working hard to get it working. Everyone from the folks in the office to the technician who did the work were professional and very helpful.I highly recommend Carroll Plumbing and will surely call them first when I need any heating or plumbing work.